Frequently Asked Questions

What makes SÈLUNE PARIS® different?

We build complete beauty rituals rather than a random catalog. Our focus is on refined skincare essentials and beauty tools that are easy to understand, easy to use, and designed to fit into real routines.

Are SÈLUNE PARIS® products for women and men?

Yes. Our collection is designed for anyone who wants a more elevated self-care routine and a fresh, cared-for appearance.

How should I choose the right product?

Start with the result you want from your routine. Cooling facial tools are ideal for a refreshing massage ritual, cleansing products support a clean-feeling base, masks add a hydration-focused step, and targeted beauty devices can be used as dedicated self-care moments.

Can I use beauty tools every day?

Follow the directions shown on the individual product page and packaging. If your skin feels irritated or uncomfortable, stop use and allow it to recover before using the product again.

When will my order arrive?

Delivery timing can vary by destination and product. The most relevant shipping information for your order is shown during checkout and in your order updates.

How can I contact SÈLUNE PARIS®?

Use our Contact page and our support team will help with order and product questions.

Are the products intended to diagnose or treat medical conditions?

No. Our skincare and beauty products are intended for cosmetic and self-care use. Product descriptions should not be interpreted as medical advice or a promise to diagnose, treat, cure, or prevent a condition.